The room key can be used to access the hotel entrances (parking, rooms, swimming pool, emergency exit 2° floor, solarium)



Bathrobes can be rented. If interested please ask at the reception desk. The price is € 5 per wash


Towels for the spa:

Please use towels that can be found in the blue bag in the bathroom and these are to be taken back to the bedroom. If the towels are left on the floor they will be washed ; leave towels in the bag for reuse.


Cats and dogs:

Domestic animals are welcome in the hotel. Please be respectful of room furniture. Cats and dogs are not allowed in the spa area.



If you need slippers please ask for your free pair at the reception desk.


Safe :

1. Close the safe door 2. Digit a 4 digit code followed by  #  key. 3. To open digit your code  4. Leave open the safe door upon departure



The closest pharmacies can be found in Crodo and Baceno. It can sometimes be arranged for medicines to be brought directly to the hotel, if necessary please contact reception on number 9.



It is possible to order newspapers and magazines at the reception desk.



Throughout the hotel there is a wireless connection free for all guests, and can be accessed automatically to our connection line.


Massages :

Prices for massages , body and facial treatments, depiliatories can be found in the rooms and can be booked at the reception desk.

Swimming pool, LareSpa:

Free use for guests : heated swimming pool  (32°) with hydromassage corner and wave action , equipped gymnasium ,LareSpa with sauna, vapour room ,tepidarium with chromotherapy, relax zone with tea facilities, emotion showers


Opening times :

Swimming pool

from 10.00 till 12.00 and from 15.00 till 19.00.


from 15.00 till 19.00(open Saturday and Sunday mornings except during summer)

Beauty Centre

from 10.00 till 12.00 and from 15.00 till 19.00



For use and regulation of the heating insert key and turn to temperature required. If windows are opened the heating will switch off automatically.


Serving times:

Breakfast from 8.00 till 10.00

Lunch  from 12.30

Dinner from 19.30

At these times the chef proposes a quality menu which varies everyday ; in the evening there is a choice between two first courses and two main courses. Please communicate any changes to a menu as early as possible so not to delay the time of serving. The restaurant A La Carte is open from 12,30 till 14,00 and from 19,30 till 21,00 and is not included in the price of the half or full board but can be chosen. We also cater for celiac clients.

Thermal baths:

Premia Thermal Baths are only a ten minute drive away. We have 10% discount tickets available at the reception desk.


For calls to reception or for emergency calls ( 24 hrs ) press 9. For internal calls press 2 + room number. Eg: 215 For external calls press 0 + code e phone number. The price is  0.20 Euro per tick.

Eg: 0 0324 618791

Shave set and Toothbrush Set :

Ask reception for your free set

Room service:

Room service is not available

Wake up call:

Please contact reception number 9.

L'Edelweiss fa parte di"Parké" Associazione per il turismo
sostenibile nelle Alpi dell'Ossola e del Lago Maggiore

N.ab Viceno,7

28862 Crodo (Vb) Italia



p.iva 01469820037

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